In today’s world, it is simply not acceptable if some audience members do not experience the same quality of performance as others because of hearing difficulties.

In 2010, the UK introduced the Equality Act, in place of the Disability Discrimination Act 1995. Those who wear hearing aids would be classed as having a disability, so are therefore protected under the Equalities Act 2010.

This means that businesses and organisations are legally required to provide hearing loop or similar systems. Making sure your customers are catered for is not just advantageous to your business, it’s the law.

For those with hearing difficulties, we employ different technology to the usual PA system. An induction loop system is one such method.

Many surveys carried out by support organisations such as Action on Hearing Loss, report hearing loops (often referred to as Audio Frequency Induction Loop Systems - AFILS or Hearing Loop Systems - HLS), are often badly installed and maintained. Having a poorly performing system can be just as bad as having nothing at all. The statistics say only around 18% of HLS installations are functioning correctly. This is unacceptable and unnecessary.

Here at Penguin Media Solutions we ensure all our Hearing Loop Systems are designed, installed, tested and certificated in accordance with the relevant standards (BSEN / IEC 60118-4: 2015 & BS7594: 2011). However, our passion for audio means we don’t stop there, we make sure we hand over a system that does more than just tick boxes. There are 11 million people with hearing loss in the UK, that’s around one in six of us, so your business needs to be thinking about how to cater for them. This significant proportion of your audience may be having a hard time if your HLS technology is missing, faulty, or not up to scratch.

However, you can avoid all these issues and keep 100% of your audience fully connected, by getting in touch and letting us design a fully certified system for you.  

Penguin Media Solutions have designers, installers and testers registered and certified by the ISCVE (Institute of Sound, Communications & Visual Engineers) to correctly undertake HLS system installation at every point of the process.

We deliver a full site survey and can offer new installations, alterations or servicing to existing installations as well as temporary installations.