Make audio accessible — and compliant
Hearing loop systems are a powerful accessibility solution that helps people with compatible hearing aids and cochlear implants hear speech clearly — free from background noise and reverberation. In public venues, education spaces, commercial facilities and places of worship, a properly designed and installed loop doesn’t just tick a box — it ensures your audio environments work for everyone.
At Penguin Media Solutions, we design, install and certify hearing loop systems that genuinely deliver improved clarity and intelligibility. We combine technical expertise with standards-based best practice so your system works as intended the moment it’s commissioned — and for years after.
AFILS you can trust
An Assistive Listening Induction Loop System (AFILS) must do more than exist — it must perform. Poor design, incorrect installation or lack of testing can leave users frustrated and underserved. We follow a standards-led approach that includes:
- Professional site survey and system design tailored to room acoustics and construction
- Correct installation of loop cabling, drivers and associated hardware
- Testing and certification to recognised accessibility and performance standards
- Clear documentation and signage so users know the system is available
- Post-installation support and maintenance planning
Whether you’re fitting a new loop or upgrading an existing system, we help you achieve a system that’s genuinely useable — and demonstrably compliant.
Why hearing loops matter
Hearing loops:
- Deliver clearer speech intelligibility for hearing-aid users
- Reduce listening fatigue in public and commercial spaces
- Improve accessibility in waiting areas, counters, meeting rooms, worship spaces and theatres
- Help you meet local accessibility legislation and building standards
A good hearing loop isn’t an add-on — it’s part of delivering an inclusive, human-centred experience.
Typical applications
We design and install loop systems for:
- Customer service counters and reception desks
- Meeting rooms and conference facilities
- Lecture halls and education spaces
- Theatres, performance venues and worship spaces
- Public foyers, galleries and civic buildings
Every space presents unique challenges — including layout, construction materials, ambient noise and usage patterns — and we account for all of them in our design process.
What we provide
Site survey & bespoke design
Our team surveys the physical space, assesses likely user needs and evaluates any acoustic or structural factors that influence performance.
Professional installation
We install loop cabling, drive units, power supplies and interfaces with minimal disruption, using best-practice methods tailored to your environment.
Testing & certification
We verify system performance with professional test equipment, document results and provide certification in line with relevant accessibility standards. We’ll also advise on signage placement and user guidance.
Maintenance & retesting
Hearing loop systems benefit from periodic verification and recalibration. We can establish a maintenance plan that keeps your system performing long-term.
Designed for compliance and real use
Compliance is only part of the equation — a properly installed loop must deliver useful, clear audio for real users. We combine technical rigour with practical experience, so your system:
- Covers the intended listening area effectively
- Delivers consistent signal strength and intelligibility
- Interfaces seamlessly with PA, microphones and other AV systems
- Comes with clear user guidance and signage
Our process
- Discovery & survey – Understand the space, use cases and user requirements
- System design – Loop size, drive positioning, amplifier specification and metering
- Installation – Neat, safe and code-compliant deployment
- Testing & certification – Measured performance and documented results
- Handover & training – Simple user guidance and maintenance advice
- Support & retesting – Ongoing care and verification over time
Ready to make your venue accessible?
Accessible audio environments don’t happen by accident — they require thoughtful design and standards-based implementation. Whether you’re planning a new installation, refurbishing an existing loop, or arranging retesting and certification, we’re here to help.
Contact Penguin Media Solutions to book a site survey or discuss your hearing loop needs.
